Privacy Policy

At The Fragrance Point ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely by our payment providers—we do not store your full payment card details)

• Order history

• IP address

• Device and browser information

• Website usage and analytics data

How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Respond to inquiries and requests.

• Improve our website, products, and services.

• Detect and prevent fraud or unauthorized transactions.

• Comply with legal obligations.

• Send promotional emails or marketing communications if you have chosen to receive them. You may unsubscribe at any time.

Payment Processing

Payments are processed securely through trusted third-party payment providers. We do not store your complete credit or debit card information on our servers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic and performance.

• Personalize your shopping experience.

• Support advertising and remarketing efforts where applicable.

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Analytics providers

• Marketing service providers

• Government authorities when required by law

These third parties are permitted to use your information only to provide services on our behalf.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your transactions.

• Provide customer support.

• Meet legal, accounting, and tax obligations.

• Resolve disputes.

• Enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal information.

• Request a copy of your data.

• Object to or restrict certain processing.

• Withdraw consent where processing is based on consent.

To exercise any applicable rights, please contact us using the information below.

Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Fragrance Point
Email: support@fragrancepoint.shop